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COBRA

Phone: Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (866) 343-8902.

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Employer Support

Online - Sign in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (866) 988-2006.

Email

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Health savings account (HSA) - Optum Bank

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance 24/7, at (866) 234-8913.

Email

Health savings account (HSA) - UnitedHealthcare

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance from 7 a.m. to 7 p.m. (Central Time), Monday through Friday at (800) 791-9361.

Email

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Medicare Advantage medical savings account (MSA)

Online: Sign in to access self-help tools and assistance.

Phone: Our customer support center is available for assistance 24/7, at (855) 893-2300.

Email

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Optum Pay

Online - Sign in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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Prepaid Card

Phone: Our customer support center is available for assistance 24/7, at (877) 370-5329.

Provider / Health Plan Support

Online - Sign in to access self-help tools and assistance

Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (877) 620-6194.

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Retiree reimbursement account (RRA)

Phone: Our customer support center is available for assistance from 7 a.m. to 7 p.m. (Central Time), Monday through Friday at (877) 298-2322.

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Verify Check

Phone: Optum Bank Consumer check payment verification phone support is available from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (844) 343-3690.