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FAQs
Get answers to common questions about your Optum Bank account.
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Online Account
Sign in to your account to check your balance, make a deposit and more.
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Contact Us
Didn’t find what you’re looking for? Our team is ready with answers.
Frequent requests
What’s my balance?
Download the app, call us or sign in to find out.
My card is lost/stolen.
Sign in to your account to report it.
I am having trouble logging in.
Use the forgot username or forgot password links.
I’d like another card.
Order a card online by signing in.
I have tax questions.
Visit the HSA Tax Center.
I need my statement.
Sign in to your account to view.
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